Please note, this policy applies only to ON-LINE purchases. It does not apply to the physical store. Thanks for understanding.

SHIPPING

Most orders placed before 1 pm PST go out the same day. If you need expedited shipping please contact us at hello@darlingdistraction.com, so that we may provide you with a shipping rate. 

  • U.S. orders over $50 qualify for free shipping.
  • All orders go out within three business days via USPS. Delays may occur during holiday seasons.
  • International shipping is available. Shipping rates will be displayed at check-out.

Standard                   3-5 business days     Starting at $4.95

FREE Standard         3-5 business days     Free on U.S. orders over $50

 

RETURNS

What's wrong, darling? We want you to be excited and happy with your purchase. If you are not happy with your purchase, we are not either! Items that have been unopened and are in their original packaging may be returned within 30 days of purchase! Please email us at hello@darlingdistraction.com for a return authorization. A refund will be issued within 5-10 days after receiving your returned items (shipping costs are non-refundable).

  • We offer free US exchanges within 30 days of purchase. 
  • An $8.00 label fee will be deducted from all returns for refund that use the return label provided.
  • International returns are available at the expense of the sender. 
  • Clearance items are FINAL SALE and cannot be returned. For hygienic reasons, sunglasses, socks & hats cannot be returned.
  • We are not responsible for lost packages, or incorrect shipping addresses provided. 
  • Please note that international packages may take 1 week - 6 weeks to arrive depending on the country. We do everything we can to ship your item in a timely manner; however, once we ship it out, it is out of our control. 

INTERNATIONAL TAXES/DUTIES

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes is 20% of the dollar amount of the merchandise. This is a general guideline and varies by country. We are not responsible for import duties and taxes. Please contact your local customs office for specific amount and percentages. 

PRE-ORDERS

If you order a pre-order item along with regular items, the entire order will ship when the pre-order item arrives to our warehouse. We consolidate the order to save you shipping costs. Please contact us at hello@darlingdistraction.com if you have any questions.

CANCELLATIONS

Due to the timing in which we get your order and the quick turnaround, we are unable to accept cancelled orders.